Customer Service

Satisfaction is paramount to us and our physician providers. We believe that customer service is a key component of our joint success. Please allow two weeks for processing of your request and for your full refund. Please upload a photo image of your label and your receipt (showing the amount you paid for your medication), and fill out the simple questions below. Your feedback will be essential to our quality improvement efforts.

Thank you for your time and consideration!

Personal info

Name (required) Email or phone (required) Address (required)

Appointment info

Practice name (required) Doctor's name (required) Date of your visit (required) Amount paid (required) LOT number (required, found on label)
Example: PCxxxxxxxxxxxx

Photo of label (required)

Please make sure the label is readable in your photo!
Supported file types: .jpg, .png, .heic (iPhone), .heif (iPhone)

Photo of receipt (required)

Please make sure the receipt is readable in your photo, and contains how much you paid for your medication!
Supported file types: .jpg, .png, .heic (iPhone), .heif (iPhone)

Customer Service

Personal info

Appointment info

Reason for refund (at least one is required)

Photo of label (required)

Photo of receipt (required)

Photo of medication (optional, max 3)